Laboratory Questions
1. What types of pathogens does your lab find?
Any blood-borne pathogens such as Bartonella, Borrelia,
Ehrlichia, Malaria, Trypanosoma, Anaplasma, Babesia etc.
Test Questions
1. What is the difference between IgG and IgM?
The answer to this question is complicated and usually only concerns physicians. However, at a basic level IgM is usually associated with the onset of a disease (acute) whereas IgG is usually associated with long-term infection (chronic).
2. Where are bartonella found?
Adherent to outside of red blood cells and may be inside red blood cells.
3. Can you see lyme disease on the stained smear (CPT Code: 88342)?
Yes. Lyme disease spirochetes can be seen on a stained smear, however, we use the Western Blot to test for lyme disease.
4. Do I need to freeze my blood before sending it?
No. Freezing whole blood will destry the cells so that analysis isn't possible. Simply freeze the small ice pack provided with your kit and place both the pack and your blood in the Styrofoam box.
Results Questions
1. How do I get my results?
We mail as well as fax the results to your ordering physician within 2
weeks of when we received the blood sample.
2. What do my results mean?
The results should be discussed with your ordering physician. Fry
Laboratories is not allowed to discuss patients' results with anyone
other than the ordering physician.
3. How soon can I receive my results?
Our turnaround time for smears is about 1 week. For profiles,
turnaround time is approximately 2 weeks. All others should take about one week from the date we received the blood sample.
4. Can my results be mailed/faxed to me?
Unfortunately, we are not allowed to mail or fax results to anyone
other than the ordering physician.
Insurance Questions
1. Do you accept insurance?
At this time, Fry Laboratories does not accept insurance assignment. Our patients pay for their services up-front. We then provide a paid invoice as well as a sample 1500 Health Insurance Claim Form by mail that explains how to fill out the form for our services. Patients need to retrieve this form from their insurance company, fill it out, and turn it in along with their paid invoice. Since Fry Laboratories does not accept insurance assignment, we do not fill out these forms for our patients and are not responsible for any insurance reimbursements.
2. Do I get insurance claim forms from you?
No. You will need to get all insurance forms and claim instructions from your insurance company directly.
Billing Questions
1. Can I get a receipt for my bloodwork?
We mail out paid invoices every 2 weeks.
Fry Laboratories, L.L.C.
15720 N. Greenway Hayden Loop
Suite #3
Scottsdale, AZ 85260
Toll Free: 1.866.927.8075
Phone: 480.292.8560
Fax: 480.656.4932
Office Hours: Monday-Friday 8AM-5PM
CLIA #03D1026968